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Jackson Technology Partners · Built in Jackson, TN

LTL Carrier Tracking Integration: Visibility Across All LTL Carriers

A manufacturer connected its LTL carriers’ tracking APIs and brought LTL and private fleet tracking into live visibility. The team built the carrier API connections in 1.5 days, enabling analysis of transit patterns and delivery performance at scale.

Environment
Multi-carrier LTL and private fleet shipping
1.5 days
to build API connections across LTL carriers
All
LTL carrier tracking integrations completed
2 modes
LTL and private fleet tracking live
3 views
shipment tracking, transit patterns, and expected vs. actual delivery
The challenge

Tracking data was scattered across carrier-specific sources

Shipment tracking information came from carrier-specific sources. That made it harder to review shipment status consistently and analyze service patterns across carriers.

The team needed a scalable way to bring tracking data together and compare expected delivery with actual transit performance.

Tracking data becomes more useful when it can be reviewed consistently across carriers and analyzed across shipments.
Process map

From carrier-by-carrier lookups to one connected tracking view

A simplified view of how shipment status was tracked and reviewed — before and after the carrier integrations. Select any step for detail.

  • Manual work
  • Handoff
  • Review
  • Digital / automated

Before

Carrier-by-carrier lookups · 3 steps · 3 manual or handoff

  1. Check carrier sources for shipment updates.
  2. Interpret updates across different carrier tracking experiences.
  3. Assemble shipment information to review transit and delivery results.
3 fewer manual touchpoints

After

Connected tracking platform · 3 steps · 0 manual or handoff

  1. Connect to LTL carrier APIs.
  2. Bring LTL and private fleet tracking into a shared view.
  3. Analyze transit trends and expected versus actual delivery across shipments.

Select any step to see what happens there.

Simplified illustration of the workflow described in this case study.

The solution

API connections to every LTL carrier, built in 1.5 days

The team built API connections for all LTL carriers in 1.5 days and brought LTL and private fleet tracking into live visibility. The connected data supports analysis of shipment status, transit patterns, and expected versus actual delivery at scale.

FTL partner tracking is the next expansion area.

01

Carrier API connections

Retrieve tracking data directly from LTL carrier sources.

02

Live tracking across modes

Provide visibility across LTL shipments and the private fleet.

03

Transit analysis

Review service patterns across shipments at scale.

04

Expected-versus-actual delivery

Compare planned delivery expectations with actual outcomes.

The broader business impact

A stronger foundation for carrier service analysis

Consistent tracking data gives logistics teams a stronger foundation for carrier service analysis and shipment visibility.

  • Connects tracking data from all LTL carriers
  • Brings LTL and private fleet tracking into live visibility
  • Makes shipment transit patterns easier to analyze across loads
  • Supports expected-versus-actual delivery analysis
  • Creates a foundation for extending tracking to FTL partners
FAQ

Frequently asked questions

In this project, the team built API connections across all LTL carriers in 1.5 days.

LTL and private fleet tracking were live. FTL partner tracking was identified as the next expansion area.

They can review shipment tracking, transit patterns, and expected versus actual delivery across shipments.

The integration provides visibility and service data for analysis. This case study does not claim that the integration alone improved on-time delivery.

A shared view makes it easier to review shipment status consistently and analyze service performance across carriers.

Bring shipment tracking into one clear view

We’ll map your current workflow and show you where the hours are going. There’s no obligation.

Published

Jackson, TN · Serving West Tennessee

Bring us the process that eats the most hours.

  1. Walk us through it

    Show us the workflow as it runs today, workarounds included.

  2. We find the hours

    We point out where the manual work, rekeying and math pile up.

  3. Leave with a plan

    You get a clear outline of what a first system would do.